Frequently Asked Questions
Everything you need to know about your LAID Beauty Bar experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy for beauty products?
Due to the hygienic nature of our products, we only accept returns on unopened and unused items in their original packaging within 30 days of purchase.
Are your products cruelty-free?
Yes, LAID Beauty Bar is committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.
Do you offer professional discounts for makeup artists?
We do! Certified beauty professionals can apply for our Pro Program to receive exclusive discounts. Please visit our 'Pro' page for more details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.